This statement describes the practices we take at AcuIntegra Inc. to ensure your privacy is adequately protected when using our website our interacting with ourselves.
The information collected on this website is solely owned by AcuIntegra Inc. and will not be sold to, shared or rented to others, other than as specified in “Sharing of Information” below.
When you are browsing our website, we may collect information about your web browser, geographic location, IP address for the purpose of delivering an adequate user experience.
We use third-party software, such as Google Analytics, to help us how visitors browse our site (e.g. what content is the most relevant) and how our digital advertising campaigns are performing.
When contacting us through any of the contact forms on our website, we may ask for information such as your name, email and phone number. We will use this information to be able to promptly reply to your inquiries.
When contacting us through the contact forms on our website, directly via email or telephonically, we will treat such communication as confidential between ourselves.
Please note that phone calls may be recorded for quality and training purposes.
NB: With regards to our wellness clinics, for legal reasons, we will not accept any medical information or records sent via email to ourselves. Please note that information sent via the contact forms on this website may be monitored by non-clinical staff.
A user placing an order for products via our website may be asked to provide personal details such as name, email, phone number, shipping & billing addresses as well as credit card information. This information is used for billing purposes to fill customers’ orders.
We may use the information provided to contact you in order to fulfil your order. We may contact you after your order has been processed for further inquiries about our products or services. We will refrain from doing so if you notify us that you do not wish to receive such communication.
When placing an order, you will be given the option to subscribe to our newsletter. The software used may monitor readability of our newsletters as well as any interaction with the email (e.g. clicking on a link). It may also store personal data, such as your contact details, for the purpose of disseminating newsletters electronically. You can unsubscribe from our newsletter at any time using the link at the bottom of the email or by contacting us directly.
We may use third-party software to aggregate details about your purchases and help us understand how the sales of various products are performing. This includes details such as order total and order ID, but excludes any personally identifiable information about yourself.
The information we receive from yourselves when placing an order will not be sold, shared, or rented to others, other than described in “Sharing of Your Information” below.
We rely on external partners to handle our payments and shipping. These companies shall not retain, share, store or use any personally identifiable information for any secondary purposes.
We may share your information between different legal entities within our company which may be domiciled and operating in different geographical jurisdictions other than the United States (e.g. in the European Union or the United Kingdom).
If requested, we may share information with the relevant authorities across the jurisdictions of our operations.
If a user’s personally identifiable information requires changes (for example to update an address or telephone number), an amendment can be made in several ways. Information can be updated or deleted by contacting us via email or telephone.
We will nto sell, share or rent this information to others, other than as per “Sharing of Your Information” above.
A cookie is a piece of data soted on a user’s hard drive containing information about the user. Cookies are used on our website to enhance the user experience, for example to remember any items added to a pending order. They can also be used for analytical purposes, for example to help us understand the number of unique visitors to our website.
We may use third party cookies as part of the software used on our website for the purpose of enhancing your browsing experience. Some of these cookies may collect personal data, for example an IP address to estimate how frequently and from where visitors browse our website.
We do not sell, share or rent any information through the use of our own cookies. We will not use our own cookies to obtain personally identifiable information about yourself.
You may at any time choose to disable cookies in your web browser, in which case we cannot guarantee our website to function as intended. Please consult your web browser’s software manual on information how to disable or delete existing cookies.
We use three types of cookies, described in greater detail below:
The below list details the cookies used in our website.
We may collect data such as your IP address to analyse trends, understand how our visitors browse our website (e.g. through tracking page navigation), and obtain broad demographic information for aggregate use. We will not use your IP address in conjunction with personally identifiable information.
We have taken every precaution to protect your information. When you submit sensitive information via the website (such as credit card information and your billing address), this information is encrypted and protected with SSL-protocols.
The servers that store your personal information are kept secure protected by the latest firewall technology.
We also do our best to ensure your information is safe when stored offline, ensuring only properly authorized staff is able to access it.
Your opinion will be posted on our website. You can enter your data or report it anonymously, without providing your name, please fill out your gender and age, it will help to give your opinion better. Thank you!